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hey all, i have this problem when i was updating my tuner and i lost my internet connection and got disconnected. now the tuner just shows this message "superchips inc. flashpaq v1.3 dodge bootloader" when connected to the pc. then when i open sc update program it says unplug the tuner and plug again because there is an error. i need you help to fix that, any ideas? thank you
I had the same thing happen to me before when I was updating my tuner. Call their customer support (I think the number is on the back of the tuner). They will fix it for you over the phone.
and if i live in Egypt and i cant get them on the phone what shall i do? and will i lose my truck data? as you know i have the tuner locked to my truck and i cant return it to stock.
and if i live in Egypt and i cant get them on the phone what shall i do? and will i lose my truck data? as you know i have the tuner locked to my truck and i cant return it to stock.
Go onto www.flashpaq.com and post your problem in the dodge ram section. Ron from superchips will help you out.
ok i just called them and they told me what to do. i guess i thought i was going to be left on hold but they answered pretty quick. thanx guys. well what they told me was that i needed to uninstall the superchips update program and reinstall it again and then connect the tuner to the internet. it worked fine and thank God its working i was going to cry...lol thanx again for your help
800 numbers are frequently restricted to certain areas, like the US or North America. Many times companies don't give non-toll-free numbers so overseas customers are left without a phone number to call.
800 numbers are frequently restricted to certain areas, like the US or North America. Many times companies don't give non-toll-free numbers so overseas customers are left without a phone number to call.
Egypt...really? I've been there many times while in the Navy. Stopped in Hurghada several times and went to Alexandria and Mount Sinai. I also had trouble with my flashpaq tuner. I just today sent it back to them to have the usb port repaired. I was having terrible connection problems and when I tried to download the latest update, it threw my truck out of whack. I had to restore it to stock before shipping it off to them.