Chrome 20's corrosion?
#21
#22
RE: Chrome 20's corrosion?
Yea, you live an learn. I've had chrome wheels on my vehicles....you have to maintain them....keep them clean or protected during the winter. The plasitc chrome covers are still in good shape right now.....who knows about next year.
Yes I live up north where we get snow, ice....use salt and sand on the roads.....but if there is a know problem then dodge should either warn the consumer on buying this product or not offer them up here. If I would have know they were going to look like crap after a year I would have selected different rims...since they offer different style rims.
Yes I live up north where we get snow, ice....use salt and sand on the roads.....but if there is a know problem then dodge should either warn the consumer on buying this product or not offer them up here. If I would have know they were going to look like crap after a year I would have selected different rims...since they offer different style rims.
#24
RE: Chrome 20's corrosion?
Update:
Talked with DC again today and let them know my problems and how they are being dealt with. I stated the 2-3 month wait to have the area rep look at them is not acceptable. The talked with the service manager, and he again stated it will be 2-3 months and he will give me a call. I told DC again, this is unacceptable. From there they asked me to call back the service manager and make an appointment to see the rep, that they will call the dealership again and request the local rep to schedule an appointment.
Also the sevice manager told DC that he wanted the local rep to make the decision because it looks to be envionmentally cause (winter conditions). So I responded to that by stating they should have some type of warning to the consumer if they want to purchase these wheels (in northern US) if they are going to break down after onen winter. Not to mention if I would have know this I would have picked another set of wheels and not the 20's.
So I stated again, I would like to meet with the local rep ASAP to resolve this issue. And it will not be an acceptable answer "it was caused by the environment you live in and will not be coverd under warranty".
If the winter conditions eat away the finish on your paint with 12K on the vehicle....do you think that's acceptable? If that happened I am sure they would do something to fix it.
I'll keep you updated.
Anyone else who has had these problems and coverd under warranty would be of great help. Thanks!
Talked with DC again today and let them know my problems and how they are being dealt with. I stated the 2-3 month wait to have the area rep look at them is not acceptable. The talked with the service manager, and he again stated it will be 2-3 months and he will give me a call. I told DC again, this is unacceptable. From there they asked me to call back the service manager and make an appointment to see the rep, that they will call the dealership again and request the local rep to schedule an appointment.
Also the sevice manager told DC that he wanted the local rep to make the decision because it looks to be envionmentally cause (winter conditions). So I responded to that by stating they should have some type of warning to the consumer if they want to purchase these wheels (in northern US) if they are going to break down after onen winter. Not to mention if I would have know this I would have picked another set of wheels and not the 20's.
So I stated again, I would like to meet with the local rep ASAP to resolve this issue. And it will not be an acceptable answer "it was caused by the environment you live in and will not be coverd under warranty".
If the winter conditions eat away the finish on your paint with 12K on the vehicle....do you think that's acceptable? If that happened I am sure they would do something to fix it.
I'll keep you updated.
Anyone else who has had these problems and coverd under warranty would be of great help. Thanks!
#25
RE: Chrome 20's corrosion?
Update: [:@]
I just got off the phone with DC. They told me the district manager denied this to be covered under warranty because it looks to be caused by the environment. WHAT NEXT???
I asked them to speak with someone at the next level and they said they have no information on who else I could talk to. The district manager has the say.
12K on a 40K truck and it looks like crap....and no help from them!
So what should I do next? Any help?
I just got off the phone with DC. They told me the district manager denied this to be covered under warranty because it looks to be caused by the environment. WHAT NEXT???
I asked them to speak with someone at the next level and they said they have no information on who else I could talk to. The district manager has the say.
12K on a 40K truck and it looks like crap....and no help from them!
So what should I do next? Any help?
#26
#27
#28
RE: Chrome 20's corrosion?
Well I talked with another dealer, he said this issue has happened a few times, but it has to be approved by the district manager. He said wait until the district manager meets with me and if he sticks with his initial repsonse, not to cover it under warranty, then bring it to them and they will warranty it. (I live close to MA so instead of calling another NH dealer, I called a MA one.) So it was admitted that this is a know problem that has happened to a few RAMs. So I will wait patiently to meet with the district manager and take it from there.
I would use sandpaper but that will cause it to peal more, then next winter I will get more corrosion / oxidation. It needs to be re-coated.....thats what the other dealer said was done under warranty.
I would use sandpaper but that will cause it to peal more, then next winter I will get more corrosion / oxidation. It needs to be re-coated.....thats what the other dealer said was done under warranty.
#29
RE: Chrome 20's corrosion?
I just got off the phone with DC. They told me the district manager denied this to be covered under warranty because it looks to be caused by the environment. WHAT NEXT???
#30
RE: Chrome 20's corrosion?
I don't know abou the corrosion warranty....but that doesn't cover anything but body panels.
I heard the same....06's they are rid of the 7/70..........must be because they have had too many problems and don't want to pay up.
After this BS and all the BS I don't think I will ever buy a Dodge again....defintley not the dealer I bought mine from. Customer Satsifaction my a$$.
I heard the same....06's they are rid of the 7/70..........must be because they have had too many problems and don't want to pay up.
After this BS and all the BS I don't think I will ever buy a Dodge again....defintley not the dealer I bought mine from. Customer Satsifaction my a$$.