NEVER seen that before but anything is possible

THX for the pics though

 

OK here's the deal, the dealer tore the top end down and the other head is bad as well. Dodge agreed to replace both heads for $1450.00. When added to what I have paid for, we are looking at getting the truck out the door for $2000.00 plus tax. This is totally equitable, especially when you consider they didn't have to do a thing. A couple things that really helped, I have owned several dodge vehicles and I had almost all my service done at the dealer. I also wasn't an ***. The only bummer is one of the heads is on back order so it'll be New Years before it's done.

What will Dodge get for it? When I upgrade this truck I will buy a Hemi, although I may go for that new Durango instead of a truck. I will also continue to get my vehicles serviced by the dealer, I'd rather go there any way.

I am relatively young and will buy a lot of vehicles over my lifetime.

Can I mention the dealer and the lady's first name at Dodge Corporate or will that post get locked out?

 

first name wont hurt. IDK if i would do contact info and last name in an open forum though.

 

A final update on this matter. I got the truck back today. Dodge put two new heads, timing chains, rockers etc and the truck runs well. I ended up out the door for $2000.00, I feel pretty good about the whole deal. The truck has 73,000.00 miles on it. I hope to drive it another year or two and then go gor a new truck with a Hemi.

Just shows you can take your case to Dodge and they will try and work with you if you are reasonable.

As a result of this, I expect to continue using this dealer for all my service. I will also go to them when I buy the new truck. It was the Dodge Dealer in Roseville California.

Randy

 

THX for the update