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Instrument cluster not working


Old 12-30-2010, 10:17 AM
jonathanjkb is offline
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Default Instrument cluster not working

Along with brake lights, door locks, and keyless entry. everything else works fine. I went thru all the relays and fuses and found nothing so i took it to Dodge. They are saying that the cluster is bad and it also controls the brake lights, door locks, etc? Does that make sense? I have another cluster that i am going to put in and see if that works since Dodge wants $900 for a new cluster. Any ideas from the pros?
Also, if the new cluster works, are there any recommendations for a company that can program the new cluster with the mileage?

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Old 12-30-2010, 11:43 AM
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Do a cluster check. Push and hold the trip button down while you insert your key in the ignition and turn to run(not start) position and then let go of the button. The guages should sweep and the lights should illumintae. IF nothing happens or anything fails to work, then it's your cluster. If everything works as it should, then it's not your cluster, but chances's your cluster.
I replaced my cluster in my 2008. Was $321 w/tax so $900 is way out in left field. Book time is .7hrs to exchange a cluster. That's less than 1hr.
A different cluster isn't going to work the same. They are vin locked and will only have options to the vin number it locked itself to including mileage.
You need to buy a cluster from the dealer and they need to verify your mileage at the time of purchase. OInce the new cluster comes in you can swap them out yourselfs with NO dealer help and then return your old cluster back for the core charge. The dealer cannot even change the mileage. Must be a 3rd party that rebuilds the clusters.
You cannot have your mileage entered into any used cluster. There are specific laws that prevent that from happening. Only way is to buy a new cluster.
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Old 01-31-2011, 06:14 PM
dp1500sport is offline
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Default No instrument cluster, no power locks, no turn signal etc

I have a 2002 1500 sport. I noticed the following a few days ago: When I turned the key on, the red alarm light comes on, but no instrument cluster, no power locks, no turn signals, no brake lights & no interior lights. The headlights and taillights stay on (even with the switch in the off position) I had to let the truck sit for a couple days and the battery was dead on Friday morning. I pulled the battery out and charged it overnight. Now, the truck starts & runs fine, and still the same problem. The power windows work, but none of the above. I've checked all the fuses, and none are blown. I've tried the cluster test - but nothing happens. I just started to check the voltages at the fuse box, the first two readings were right at 8 volts, however the headlights and tail lights stay on and after just a few minutes the voltage drops down to 1-2. I've tried searching the forums and this thread seems to be the closest to my problem. Any help would be greatly appreciated.
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Old 02-01-2011, 12:20 PM
jonathanjkb is offline
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I took my truck into Dodge and found that it was in fact the cluster. I tried a cluster from another truck and everything worked except the keyless entry. So now i either have to buy a new one or get the old one fixed.
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Old 02-02-2011, 08:22 AM
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Question - when you swapped IC from another truck, Im assuming you unplugged the old and plugged in the new right? Obviously the mileage was mismatched but did you get any CEL or DTC codes or anything else funky?
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Old 02-02-2011, 10:43 AM
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Default Remote Keyless Entry Module

When you did the cluster swap, did you swap the RKE module as well? Its my understanding that it's a separate module a little smaller than a cigarette pack that snaps onto the back of the ic. If you have your old ic you might check and see if that works for you. I just purchased a used ic off ebay the miles are within 10k of mine. After it arrives I'll try swapping them both out -the rke module and the cluster, and let you know how it goes. Of course this happes right in the middle of the biggest winter storm to hit my area in years...
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