My Drive line fell off about 2 weeks ago had 23,350 miles on it , it happened as soon as I got off the freeway, I heard the bad whine sound and was lucky enough to exit and have it fall off on the streets at 25mph which did some damage but better tha on freeway as it could of been nasty ! Called up Dodge , they picked it up and had it all replaced in about 5 days with a rental car , and could not explain why it happened and told me this was first one to come in with this issue ?!?!?

 

First one huh, sounds like something my xwife would say...

 

What you have to understand is that a lot of people who join online forums do so in order to find information on a problem that they are having with their truck. This is why you see so many threads with people encountering the same problems as yourself. If you had an internet forum back in 1978, you would have witnessed the same thing.. Another thing to think about is the number of people who buy these trucks, and the minute number of them that are on these forums. There is a much much larger percentage of happy customers reporting no problems than customers with as many issues as you seem to have. Maybe you just got a bad one? It is possible. There is no reason not to buy another Dodge in the future, you can switch to another make and have the same problems or more. Sorry for your issues, but you should look at the big picture.

 

This is true. Most don't post up just to say " Hi, I have a 2011 Ram and it is problem free"

The number of threads you find on this issue vs the number of trucks sold = a very low percentage.

 

BINGO... Have I ever told you that you bought one of the best looking trucks Dodge has ever made?

 

I like the fact that you're a die hard Mopar fanatic or you seem to be anyway. But I think you'd be singing a different tune if you weren't a moderator or if you bought a new truck and this rearend problem were to happen to you, lol! If they're so good, why don't you trade your 08 in for a new one, lol! Perferably one with an open rearend...you'd be looking over your shoulders just like everyone else, lol! Most are expecting the worst and I can't say that I blame them. And your wrong about people on here having no problems and acknowledging it. I've been witnessing it on this forum from the time they came out. I have no problems with mine and I like everything about it other than the lifter design for MSD. I've said it before and several others have gone above and beyond sharing their experience. But unlike some of the unfortunate, I have an LSD and they have a defective open differential. And I'm not going to stand behind any bull**** excuses from Chrysler or dealerships or anyone else other than the costumer. Nor am I going to sit back idle and listen to lame excuses from Chrysler techs on this forum without speaking my mind. There is no excuse for this, even if it were only one truck, they are dishonest and they care more about their own interests over the costumers satisfaction...they always have! I'm a Mopar fanatic too, but Chrysler couldn't hold a candle to GMAC's costumer service and satisfaction, they never did and never will.

 

LMAO!!!

I agree that Chrysler is full of excuses and are in it just to line their own pockets, but then again, what business isn't these days???

As far as GMAC's customer service being better than Chrysler's, I don't know that I can agree with that. They are all bad!

I've had the luxury of having two GM full size 4x4s, three Fords and two Dodges, all but one Ford diesel truck was bought new off the lot. To date, the ONLY brand I've never had an issue with has been Dodge, granted, the most severe problem I've had with either of my two Rams under warranty was a blown shock, so I've not had to deal first hand with Chrysler on any major issues.

Ford is/was terrible and I was the rebel in my family, my grandfather and uncle were Chrysler mechanics at the same dealership, my old man a die hard Chevy guy, so I was a Ford guy before I was old enough to have a drivers' license.
My last Ford (and will be my last Ford) was a '97 F150 4x4, bought new off the lot that dropped a piston at 14k miles! No brainer warranty repair, right? Wrong! They first fought me because the truck was "modified" (cat back exhaust, 3" body lift), when my lawyer sent them a letter referencing "Magnuson Moss", they changed their tune - to him, anyway. When I went to check the status of my trucks' repair, they then tried to hit me with my consumer warranty was no good because I was using the truck for commercial use. I was towing my bass boat to tournaments and they had cash prizes. What a farce, next letter from lawyer threatened suing for non-use of the vehicle, loss of income and damages and they finally said "it was a big misunderstanding", and fixed it.
Traded it in on my first Ram, a '98 RCSB 5.9 4x4 two days after I picked it up.

GMAC isn't much better, it's just my issue with one of my Chevy trucks wasn't quite as severe as my Ford. Bought an '02 Avalanche because I just thought they were bada$$ when they came out plus my business' van was dying with 160k miles on it and the design of the truck would permit me to keep things in the bed (due to the ABS plastic, 3 piece bed covers) dry and secure and be able to have a hunting/fishing vehicle all in one.
Well, I specifically asked the salesman if these covers were water-tight since my business was installing small to mid-size computer networks and I was always moving multiple computers around. He said "no question - guaranteed".
I really liked the vehicle, plush as a caddy inside, all kinds of storage (even a type of what we now call "Ram Box" on the two sides of the bed). A little underpowered with the 5.3 V8, because it's a heavy vehicle, but over-all, not bad.

Well, first rain and I get standing water in the bed and I take it to dealer. They fart around with the truck for two days and finally claim they pulled off the weather stripping and re-attached it. Nope, next rain, just as much water! Took it in and explained I could not have this because I needed to move expensive electronic equipment and could not get it wet and this was my purpose of buying this vehicle over a pick up.
Well, now they hit me with "I don't think they are supposed to be water-proof, just water-resistant", so naturally, I reminded them what the salesperson said when I specifically asked. They replaced the tops to see if this would resolve the issue (actually switched them with another off the lot, since mine were so new). Didn't resolve the problem and I found that if I left the rear seat down, creating more bed length, that the water entered INSIDE the cab and puddled in the rear seat foot area!

Was finally told there was nothing they could do, so I decided to contact your precious GMAC customer service and was basically asked to provide them with documentation stating that they claim the bed cover to be 100% water proof! What a crock! Why make a three piece, fitted cover system and not make it be water-proof?

At the same time, my cladding (and this truck was like 50% cladding) was bleaching out from the south Ga. sun BIG TIME! AT 4 MONTHS OLD!!! Was also told by customer care that the plastic cladding is covered during the warranty period for cracking, but not fading!!! Another crock! Just like good old Chrysler and the C-Clips, dash cracks, etc., here they had design flaws, knew it damn well, but wouldn't fess up to it! Of course, next model year, the cladding changed from the dull gray to a very dark gray and didn't seem to have the fading issues, but screw those who bought the first year model!

So anyway, this long winded post basically just goes to show you they'll all give it to you up the wazoo without vaseline, given the chance. Is Chrysler any better, NOPE, but I don't think they are any worse, either...

 

I had three new Dodges and about 5 or 6 new Chevys and never ever had any delaership or warranty problems with the Chevys. Not saying they're not out there, I guess I was just forunate. But warranty is one thing, downplaying the rearend problems by members and bashing the victims on here for complaining is another. I'm beginning to wonder if some of these guys are working for Chrysler. It would just be a lot nicer if some of the people on here would show a little more consideration for those reaching out for help instead of taking up for the dealer or auto maker. It never was like this when these trucks first came out, it seemed like everyone tried to help each other. It's not like that now, all they want to do is tell you how wrong you are and how do everything...their way, lol!

 

I had some recent dealings with Chevy customer service. Once "we" got passed the language barrier I then had to explain to the customer service rep that a COBALT was really a Chevrolet model. They were able to assist enough to tell me to call another number. I did. It was PEGGY! Look in most ways the manufactures are ALL the same. There is a reason things have warranty's. I don't think the differential thing is as widespread as some make it sound. I would score the overhaul quality of truck as pretty high.

 

Oh, don't get me wrong, 'Radio, I'm not saying Chrysler is above any other manufacturer, I'm just saying they ALL do the same damn thing to people, and you can go WAY beyond car/truck makers with that too! Everyone is out for themselves and lining their own pockets at the expense of others these days.

I think just like me with Rams, you were lucky enough not to have the common problems with your Chevy trucks, so you didn't have to deal with them lying thru their teeth and covering up KNOWN issues. I'm sure if I hadn't put 4.56 gears and an Auburn in at 19k miles, I'd have eventually had to deal with the dreaded "C-Clip" issue. Had I not put a Rancho suspension kit in that replaced front end components with larger, beefier (and in all cases greasable fittings) I'd have had front end issues by now. ALL of which Chrysler knows about but won't admit to being seriously flawed!
As far as guys bashing people with issues goes, I won't tolerate it here, but admittedly, I don't spend a lot of time in the 4th Gen section and spend 75% of my time in 3rd Gen (which has a lot better mod coverage than you do here). The other 25% of my time I basically split in all other sections combined, looking for a$$holes to deal with or trying to help out a guy or two where I can.
I know paying thru the nose for a problem vehicle is frustrating and shouldn't have to be tolerated and the last thing a guy looking to resolve a problem needs is to get flamed. I try to point out weak components and steer people away from aftermarket parts that I've seen or heard about with problems without regard for pissing off a paying advertiser or even Chrysler for that matter and believe me, I've heard about it from higher up the chain more than once! Doesn't matter, I ain't about to sugar coat a damn thing and see a guy pay good money just to have a problem.
If you see any bashing going on that's over the line, by all means, shoot me a PM and make me aware of it. It won't go on for long, that I can promise you.



Granted hounddogg, I don't think the issues are as widespread as you would be led to believe reading this forum. They hit the nail on the head when it was said that most guys get on here with a problem and most times, it's after they've been to the dealer, took it up the a$$, paid thru the nose and still haven't had the problem resolved. So a lot of guys are frustrated with the product beyond belief before they even make their first post. I was big on the Chevy forums when I had my Avalanche Z71 (hence the name HammerZ71) and was even a moderator on one. It's the same on the Chevy forums (and Ford & 'Yota too). You'll read on here a guy with a 4.7 QC 4x4 b*tching he's getting 11 mpg and his buddy with a Chevy 4.8 4x4 gets 20 mpg, but I promise you can go to a Chevy truck forum and read about the guy with the Chevy having nothing but problems and getting 11 mpg and talk about his neighbor with a Ram putting it to him on the track all while getting 5 mpg better than him and never having had a single issue with his truck...