HELP Clunk Front Drive Line or Drive Line
#1
HELP Clunk Front Drive Line or Drive Line
So I just dropped the truck off at the delaer for a bad clunking sound that souds like something in the front drive line (Axle Maybe) or the drive train itself. You can't hear it at over 40MPH but when you slow down it gets worse and it is definatly related to the speed of the wheel or the driveline. Anyone have any ideas so when they call me I have some talking points. Kind of sucks because I had just dropped of my 2006 Magnum for a steering issue last night so know I have no transportation.
#3
Got it back was right CV Axle for the 4WD but I have lost my patience with the dealer. I have both my truck there and Magnum today whihc needs a Steering Rack. Stabilizer Bushings and Links, Tie Rods, and a Blower Motor. Any way I leave the dealer and notice that my back seat is up and the storage is open with stuff taken out so I just think they must have been looking for the wheel lock. Anyway get home and I am whiping down the truck and see that my bug deflector has a piece of my duct tape from under the seat across it and under the hood and it is cracked. So I go back to the dealer and they tell me that they thought maybe that was the sound during a test drive so they stopped and went through my truck to look for something to tape it down Told them that was unaceptable to go through my tools looking for something to use and then use duct tape on a painted surface and leave it there without telling me. So I love Dodge but I may never buy one again because of there level of service this is the second dealer I have been working with.
#6
Well they are now trying to do everything to make me happy but I am really pretty aggravated about this one and there was another issue with my steps that I had last year I have not contacted Chrysler yet but I am going to this week if I don't hear from the dealer it amazes me that I went through this yesterday with my truck and then I pick up my magnum whichnthey did discount the repair on and one of the parts they needed won't be in till next week so I took the car home today. The part is a blower motor that the bearing was going bad on because I was told that the drain got plugged and water must have backed up but the floor was never wet so who knows. I was told that I should check the drain in the firewall every know and then. Well the drain is not even in the firewall it is in the tunnel above the transmission and driveshaft union so who knows if they cleaned it out. Anyway left the lot with everything off and the windows down to make sure the noises were gone. I then was a little warm so go to turn the AC on no motor at all know so I am wondering did they take it out but no they just never reconnected the wire harness. I have no idea what h happened to customer service I used to be a general manager for a boat builder and we sold factory direct I never treated our customers it seems people do today.
#7
Well they are now trying to do everything to make me happy but I am really pretty aggravated about this one and there was another issue with my steps that I had last year I have not contacted Chrysler yet but I am going to this week if I don't hear from the dealer it amazes me that I went through this yesterday with my truck and then I pick up my magnum whichnthey did discount the repair on and one of the parts they needed won't be in till next week so I took the car home today. The part is a blower motor that the bearing was going bad on because I was told that the drain got plugged and water must have backed up but the floor was never wet so who knows. I was told that I should check the drain in the firewall every know and then. Well the drain is not even in the firewall it is in the tunnel above the transmission and driveshaft union so who knows if they cleaned it out. Anyway left the lot with everything off and the windows down to make sure the noises were gone. I then was a little warm so go to turn the AC on no motor at all know so I am wondering did they take it out but no they just never reconnected the wire harness. I have no idea what h happened to customer service I used to be a general manager for a boat builder and we sold factory direct I never treated our customers it seems people do today.