Rrt 13-071
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Join Date: Jan 2010
Location: San Pedro, California
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I gogled "ram RRT 8.4AN to 13.38.52 and the first hit I got has a link to TSB 08-049-13 Rev D dated Oct 8, 2013. Go to this site for a link to the TSB (Techical service bulletin) that has the instructions for performing RRT 13-071. Look at note #7 on page 5. When you click on this link, your computer should offer you an option of downloading or opening the PDF file. Cheers
www.wk2jeeps.com/tsb/tsb_wk2_0804913d.pdf
www.wk2jeeps.com/tsb/tsb_wk2_0804913d.pdf
Last edited by Pedro Dog; 12-02-2013 at 06:22 PM.
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SERVICE BULLETIN 08-049-13 REV. G
DATE: December 13, 2013
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 13-071.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-049-13 REV. F, DATED DECEMBER 5, 2013.
ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** ADDING MORE SYMPTOM/CONDITIONS FOR RA3 AND RA4 RADIOS.
SYMPTOM/CONDITION:
A customer may experience, one or more of the following conditions.
· **Enables Via Mobile software features when released to consumers**.
· **Able to adjust audio balance / fade settings during a VR session**.
· **Correct, condition where user could not exit screen off mode**.
· **Mute button status was not being displayed correctly**.
· **Presets where not shown correctly or were deleted**.
· **Enhancements to POI**.
· **ParkSense tone continuously on**.
· **Enhancement to navigation routing**.
· **Radio display may shows “Please insert USB Stick”.
· **Enhancement made when video is display in radio when using PAL format video disks**.
· **Corrected the temperature slider bar not updating on Manual Temperature Control vehicles**.
· ** Navigation may not start or may lose position**.
· **Rear camera may show a black screen for 3 seconds upon going to reverse**.
· **Enhancements for iPod or iPhone devices that may not start playing after connecting**.
· **iPod would not resume playing after a VR session or phone call**.
· **Removed the cell signal indicators in the SRT and Apps button on non-US vehicles**.
· Radio reset, screen lockup, blank screen or sluggish system response time.
· Compass indicator turns off.
· Touch screen shut down message.
· Radio surround sound will not stay ON.
· Driver memory feature causes Sirius XM failure.
· Loss of radio presets.
· Battery drain - due to radio remains on.
· Uconnect apps don't load.
· AM/FM popping noises and/or static.
· Backup camera display is blank.
· Compass direction may be incorrect.
· Vehicle's Icon changes on the navigation map.
· Loss of vehicle position on NAV map.
· “Vehicle Phone Requires Service” message appears on 8.4” screen.
· Nav turn-by-turn enhancements.
· Nav map guidance enhancements.
· Nav text overlaps in detour menu.
· Nav map, vehicle location enhancements in areas with low GPS signals.
· Navigation shows vehicle in San Antonio, TX.
· Screen only displays startup Logo.
· Screen Half Black Half White after update.
· Radio locked up after attempting to update with a corrupted or incorrect USB update stick.
· Phone/Navigation Overlay Screen Freeze (WK only).
· Heated seat controls through radio do not function/display correctly during startup.
· Speed controlled volume not functioning correctly.
· Steering Wheel Control operation corrected at startup.
· Tuner mutes on startup.
· HD now defaults to 'OFF' for reduced complaints about 'channel switching'
· “LO” temps displayed upon each vehicle start.
· HMI Lock up in SXM mode after ignition cycle.
· Voice Recognition (VR) enhancements.
· Point of interest screen locks up.
· Error message when plugging in iPod.
· Balance/fade setting changes after ignition cycle.
· Clock enhancements.
· Phone book enhancements.
· Rear climate control display frozen.
· Translation enhancements.
· Erratic pop ups in HMI.
· Added Teleprompter.
· Blue tooth, phone, iPod, auto streaming, connecting/disconnecting enhancements.
· Phone quality and pairing enhancements.
· Audio control locked after using VR feature.
· Travel link enhancements.
INTERNATIONAL SYMPTOM/CONDITION:
· **Navigation Lockout Disable while vehicle is in motion for (European markets
only)**.
· Turn by Turn navigation in the cluster set to ON by default.
· Postal code navigation search for European markets onlyv.
· Transfer button does not pick-up and transfer incoming call.
· Voice Recognition (VR) says 'cancel' when starting (App) applications.
· Some Russian letters are caps when they should be lower-case.
· Touch screen locks up in navigation, when Russian is selected.
· Address search availably when the vehicle is moving (European market).
· VR messages in Spanish talks to fast.
· Recognition enhancement for Russian VR.
· Hands free audio too low for non-amp vehicle (KL.
· Intermittently “Registration expired” pop-up appears on display screen.
· Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only.
· Incorrect time to destination, when ignition is cycled.
· Volume adjustment for navigation prompts, for phone call.
· Incorrect rear to center fade displayed at start up.
· Translation enhancements for French German and Spanish.
· Right arrow doesn't work for advancing through preset.
· Map zoom level reduced.
· Park sense audio tone stuck on.
· While in rear media the browser **** is disabled.
· Varies POI not available for navigation.
· Postal code search not working in some markets.
· Horn sounds when locked is missing in the settings menu.
-3- 08-049-13 REV. G
· Mute button out of sync with mute in the hands free phone.
· Enhancements my for hands free phone locking up.
· Enhancements to quick search.
· Backup camera active guide lines are missing.
· Sound horn when locking, missing.
· Erratic Interior ambient lamp menu being displayed.
· Remove auto entry/exit from menu.
· Remove hill start assist from menu, when not available.
· Russian keyboard enhancements.
· Polish text update.
· Black screen intermittently displayed.
· VR teleprompter translations.
· Splash screen not showing after remote unlock.
· Translation enhancement for Spanish, German, French and Russian.
· Russian letters are in caps when they should be in lower case.
· Parkview/Parksense translations in Russian.
· Nav locks up when Russian is selected.
· VR Spanish language talks to fast when giving instructions.
· Arabic language added to some features (RJ3 RJ4 radios only).
· VR enhancements for Russian.
· Route guiding enhancements.
· HVAC display enhancements.
DATE: December 13, 2013
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 13-071.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-049-13 REV. F, DATED DECEMBER 5, 2013.
ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** ADDING MORE SYMPTOM/CONDITIONS FOR RA3 AND RA4 RADIOS.
SYMPTOM/CONDITION:
A customer may experience, one or more of the following conditions.
· **Enables Via Mobile software features when released to consumers**.
· **Able to adjust audio balance / fade settings during a VR session**.
· **Correct, condition where user could not exit screen off mode**.
· **Mute button status was not being displayed correctly**.
· **Presets where not shown correctly or were deleted**.
· **Enhancements to POI**.
· **ParkSense tone continuously on**.
· **Enhancement to navigation routing**.
· **Radio display may shows “Please insert USB Stick”.
· **Enhancement made when video is display in radio when using PAL format video disks**.
· **Corrected the temperature slider bar not updating on Manual Temperature Control vehicles**.
· ** Navigation may not start or may lose position**.
· **Rear camera may show a black screen for 3 seconds upon going to reverse**.
· **Enhancements for iPod or iPhone devices that may not start playing after connecting**.
· **iPod would not resume playing after a VR session or phone call**.
· **Removed the cell signal indicators in the SRT and Apps button on non-US vehicles**.
· Radio reset, screen lockup, blank screen or sluggish system response time.
· Compass indicator turns off.
· Touch screen shut down message.
· Radio surround sound will not stay ON.
· Driver memory feature causes Sirius XM failure.
· Loss of radio presets.
· Battery drain - due to radio remains on.
· Uconnect apps don't load.
· AM/FM popping noises and/or static.
· Backup camera display is blank.
· Compass direction may be incorrect.
· Vehicle's Icon changes on the navigation map.
· Loss of vehicle position on NAV map.
· “Vehicle Phone Requires Service” message appears on 8.4” screen.
· Nav turn-by-turn enhancements.
· Nav map guidance enhancements.
· Nav text overlaps in detour menu.
· Nav map, vehicle location enhancements in areas with low GPS signals.
· Navigation shows vehicle in San Antonio, TX.
· Screen only displays startup Logo.
· Screen Half Black Half White after update.
· Radio locked up after attempting to update with a corrupted or incorrect USB update stick.
· Phone/Navigation Overlay Screen Freeze (WK only).
· Heated seat controls through radio do not function/display correctly during startup.
· Speed controlled volume not functioning correctly.
· Steering Wheel Control operation corrected at startup.
· Tuner mutes on startup.
· HD now defaults to 'OFF' for reduced complaints about 'channel switching'
· “LO” temps displayed upon each vehicle start.
· HMI Lock up in SXM mode after ignition cycle.
· Voice Recognition (VR) enhancements.
· Point of interest screen locks up.
· Error message when plugging in iPod.
· Balance/fade setting changes after ignition cycle.
· Clock enhancements.
· Phone book enhancements.
· Rear climate control display frozen.
· Translation enhancements.
· Erratic pop ups in HMI.
· Added Teleprompter.
· Blue tooth, phone, iPod, auto streaming, connecting/disconnecting enhancements.
· Phone quality and pairing enhancements.
· Audio control locked after using VR feature.
· Travel link enhancements.
INTERNATIONAL SYMPTOM/CONDITION:
· **Navigation Lockout Disable while vehicle is in motion for (European markets
only)**.
· Turn by Turn navigation in the cluster set to ON by default.
· Postal code navigation search for European markets onlyv.
· Transfer button does not pick-up and transfer incoming call.
· Voice Recognition (VR) says 'cancel' when starting (App) applications.
· Some Russian letters are caps when they should be lower-case.
· Touch screen locks up in navigation, when Russian is selected.
· Address search availably when the vehicle is moving (European market).
· VR messages in Spanish talks to fast.
· Recognition enhancement for Russian VR.
· Hands free audio too low for non-amp vehicle (KL.
· Intermittently “Registration expired” pop-up appears on display screen.
· Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only.
· Incorrect time to destination, when ignition is cycled.
· Volume adjustment for navigation prompts, for phone call.
· Incorrect rear to center fade displayed at start up.
· Translation enhancements for French German and Spanish.
· Right arrow doesn't work for advancing through preset.
· Map zoom level reduced.
· Park sense audio tone stuck on.
· While in rear media the browser **** is disabled.
· Varies POI not available for navigation.
· Postal code search not working in some markets.
· Horn sounds when locked is missing in the settings menu.
-3- 08-049-13 REV. G
· Mute button out of sync with mute in the hands free phone.
· Enhancements my for hands free phone locking up.
· Enhancements to quick search.
· Backup camera active guide lines are missing.
· Sound horn when locking, missing.
· Erratic Interior ambient lamp menu being displayed.
· Remove auto entry/exit from menu.
· Remove hill start assist from menu, when not available.
· Russian keyboard enhancements.
· Polish text update.
· Black screen intermittently displayed.
· VR teleprompter translations.
· Splash screen not showing after remote unlock.
· Translation enhancement for Spanish, German, French and Russian.
· Russian letters are in caps when they should be in lower case.
· Parkview/Parksense translations in Russian.
· Nav locks up when Russian is selected.
· VR Spanish language talks to fast when giving instructions.
· Arabic language added to some features (RJ3 RJ4 radios only).
· VR enhancements for Russian.
· Route guiding enhancements.
· HVAC display enhancements.