Safety recall N08 13V-038
Record Breaker
Joined: Apr 2013
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From: Alberta
the Canadian recall say any loose pinion nuts, locked up rear axle or completely failed rear axle get rebuilt...as part of the recall...no charge. Go to the governing body for motor vehicles in your country and get a copy of the recall and see if its the same in Sweden. If it is, go into the dealership with it in hand or call fCA Sweden. You should not be paying for recall work.
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Registered User
Joined: Nov 2018
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Hi again...
I’m not sure realt what to say....
Anyway the shop that has my truck, I called them yesterday since they told me that my would be Ready on this friday. When I got there they told me that they had forgotten to order a bearing!! So my truck wouldn’t be ready until next Thursday!! WTF....they have had my truck for six hole weeks now!! Also they told me that Dodge won’t take the costs for that blown diff!!
What I am I to do? Won’t be any christmas gifts this year. Tried to call tha fca sweden today again.....no answer I gave up after 1,5h....
Don’t know what to do anymore? Help anyone?
regards michael
I’m not sure realt what to say....
Anyway the shop that has my truck, I called them yesterday since they told me that my would be Ready on this friday. When I got there they told me that they had forgotten to order a bearing!! So my truck wouldn’t be ready until next Thursday!! WTF....they have had my truck for six hole weeks now!! Also they told me that Dodge won’t take the costs for that blown diff!!
What I am I to do? Won’t be any christmas gifts this year. Tried to call tha fca sweden today again.....no answer I gave up after 1,5h....
Don’t know what to do anymore? Help anyone?
regards michael
Administrator
Joined: Apr 2010
Posts: 87,475
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From: Clayton MI
If the recall for the rear diff on your truck is still open, (meaning, it hasn't been checked/repaired once already) then FCA CANNOT decline repairs for your truck. You are getting bent over. Time to contact a lawyer.
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took a screen dump.... I don’t see how the diff isn’t a part of this? IF it has come lose and destoyed the diff? Why is it not covered by dodge?
Anyone got the hole recall pdf? With description on what the need to do?
Regards michael
Administrator
Joined: Apr 2010
Posts: 87,475
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From: Clayton MI
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Thanks.... the story continues..
called fca sweden today. She couldn’t tell me if is covered by dodge. She had to call the shop where my truck is at. She told me that she call me right back.... nopp I guess that I’ll have to call ger tomorrow again!!
She also told me that the Guy who handels this is still sick....one Guy only for all europe?
Six weeks.... what can I say? I’m soooooooo disappointed that I can’t find words for it!!!
Think this is gonna be funny when I pick up my truck on thursday 1400 usd poorer. and I gonna tell them that I want my blown diff back? So I can examine it....
regards michael
called fca sweden today. She couldn’t tell me if is covered by dodge. She had to call the shop where my truck is at. She told me that she call me right back.... nopp I guess that I’ll have to call ger tomorrow again!!
She also told me that the Guy who handels this is still sick....one Guy only for all europe?
Six weeks.... what can I say? I’m soooooooo disappointed that I can’t find words for it!!!
Think this is gonna be funny when I pick up my truck on thursday 1400 usd poorer. and I gonna tell them that I want my blown diff back? So I can examine it....
regards michael
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Registered User
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So again the story goes on...
talked to dodge today several times.....turns out that dodge won’t cover a blown diff.
but the dealer had to have my truck for six weeks....
is there anything else that I can do?
talked to dodge today several times.....turns out that dodge won’t cover a blown diff.
but the dealer had to have my truck for six weeks....
is there anything else that I can do?
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Registered User
Joined: Nov 2018
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Don’t know...she wouldn’t tell. She just Said that the campain only covered the replacement of a nutretainer?
Don’t know what the shop told her? But I guess that I’ll never will found out?
Don’t know IF you have seen the pics in the beginning?
Don’t know what the shop told her? But I guess that I’ll never will found out?
Don’t know IF you have seen the pics in the beginning?
Administrator
Joined: Apr 2010
Posts: 87,475
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From: Clayton MI
The recall flatly states that if the diff needs to be reconditioned (rebuilt), Dodge will do it, at no cost to you. It's right there in black and white. Including the part about giving you a 100 dollar gift card for your inconvenience. You need a lawyer.