Stop repair bills.com any good?
#23
12-04-2009, 09:51 PM
When my wife and I bought our 2000 Durango in 2004, we bought an aftermarket warranty that the dealership sold us. We had a choice of the aftermarket one, or the Chrysler one (which was $500 more). We chose the cheaper one, thinking they would be the same, after they were really encouraging us to buy the aftermarket one.
Well, some things happened in the next year or so where we had to bring the Durango in and get fixed, and it was time to use the warranty. It was a pain. The service department didn't like dealing with them the aftermarket warranties and were mad at sales for pushing these things. An insider tipped us off and informed us that the dealership was getting a nice cut, everytime they sold one of these aftermarket warranties.
When the aftermarket warranty was used (by the way, the warranty was run by EasyCare), the service dept had to call the warranty company to get authorization to work on the vehicle. They even were entitled to come and inspect the vehicle first before any work was done on it. In the meantime, all this did was hold up our car in the shop. The biggest repair done was changing out the front axle, which cost the warranty company $1300. We had a $100 deductable.
The warrant cost us $1500, and we probably got $1500-$1700 out of it, so we broke even of may have done better. But, if we were to do it all over again, we'd have gone with Chrysler's warranty. When you have their plan, and need something done, the service dept is authorized to perform that work, without having to get authorization from a third party. Pretty easy.
Well, some things happened in the next year or so where we had to bring the Durango in and get fixed, and it was time to use the warranty. It was a pain. The service department didn't like dealing with them the aftermarket warranties and were mad at sales for pushing these things. An insider tipped us off and informed us that the dealership was getting a nice cut, everytime they sold one of these aftermarket warranties.
When the aftermarket warranty was used (by the way, the warranty was run by EasyCare), the service dept had to call the warranty company to get authorization to work on the vehicle. They even were entitled to come and inspect the vehicle first before any work was done on it. In the meantime, all this did was hold up our car in the shop. The biggest repair done was changing out the front axle, which cost the warranty company $1300. We had a $100 deductable.
The warrant cost us $1500, and we probably got $1500-$1700 out of it, so we broke even of may have done better. But, if we were to do it all over again, we'd have gone with Chrysler's warranty. When you have their plan, and need something done, the service dept is authorized to perform that work, without having to get authorization from a third party. Pretty easy.
#24
12-04-2009, 11:15 PM
Hall Of Fame
When my wife and I bought our 2000 Durango in 2004, we bought an aftermarket warranty that the dealership sold us. We had a choice of the aftermarket one, or the Chrysler one (which was $500 more). We chose the cheaper one, thinking they would be the same, after they were really encouraging us to buy the aftermarket one.
Well, some things happened in the next year or so where we had to bring the Durango in and get fixed, and it was time to use the warranty. It was a pain. The service department didn't like dealing with them the aftermarket warranties and were mad at sales for pushing these things. An insider tipped us off and informed us that the dealership was getting a nice cut, everytime they sold one of these aftermarket warranties.
When the aftermarket warranty was used (by the way, the warranty was run by EasyCare), the service dept had to call the warranty company to get authorization to work on the vehicle. They even were entitled to come and inspect the vehicle first before any work was done on it. In the meantime, all this did was hold up our car in the shop. The biggest repair done was changing out the front axle, which cost the warranty company $1300. We had a $100 deductable.
The warrant cost us $1500, and we probably got $1500-$1700 out of it, so we broke even of may have done better. But, if we were to do it all over again, we'd have gone with Chrysler's warranty. When you have their plan, and need something done, the service dept is authorized to perform that work, without having to get authorization from a third party. Pretty easy.
Well, some things happened in the next year or so where we had to bring the Durango in and get fixed, and it was time to use the warranty. It was a pain. The service department didn't like dealing with them the aftermarket warranties and were mad at sales for pushing these things. An insider tipped us off and informed us that the dealership was getting a nice cut, everytime they sold one of these aftermarket warranties.
When the aftermarket warranty was used (by the way, the warranty was run by EasyCare), the service dept had to call the warranty company to get authorization to work on the vehicle. They even were entitled to come and inspect the vehicle first before any work was done on it. In the meantime, all this did was hold up our car in the shop. The biggest repair done was changing out the front axle, which cost the warranty company $1300. We had a $100 deductable.
The warrant cost us $1500, and we probably got $1500-$1700 out of it, so we broke even of may have done better. But, if we were to do it all over again, we'd have gone with Chrysler's warranty. When you have their plan, and need something done, the service dept is authorized to perform that work, without having to get authorization from a third party. Pretty easy.
#25
12-05-2009, 03:24 PM
Champion
#26
12-06-2009, 12:09 AM
Veteran
#27
12-06-2009, 02:54 AM
Record Breaker
#28
12-07-2009, 11:45 AM
Hall Of Fame
