Chrysler is replacing my 03 Ram cracked dash!!!
#1
11-09-2010, 09:55 PM
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Chrysler is replacing my 03 Ram cracked dash!!!
This is for all of you with dodge rams that have cracked and or cracking dashes. I have an 03 ram 3500 4x4 Laramie with 120000 miles. The truck is well maintained. About a year ago, it got a crack on the dash...I thought no big deal,,well now it has has many many more cracks. After doing some research on the Internet,I discovered like so many of you that this is a well known and documented problem with these dashes. Well I called Chrysler and stood my ground....I took the truck to my dealer to verify the problem etc.....well the dealer called me today and said it will be replaced by Chrylser...all I have to pay is 100.00 dollars. They are replacing both dash pieces. A precedent has now been set....once I get the truck back and have my copy of the invoice....I can scan and email it to anyone that needs it....so you can call Chrysler and get them to fix yours.....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
A truck that cost as much as a ram should have a dash that last more than 5-7 years....
#4
11-10-2010, 07:19 AM
Wait till the 2nd Gen guys get a hold of this. Dealers been denying their claims of an "issue" with the dash for years.
I've personally seen my local dealer's service manager tell a guy that he's "never seen or heard of a dash crack in a Ram before"...
I've personally seen my local dealer's service manager tell a guy that he's "never seen or heard of a dash crack in a Ram before"...
#5
11-10-2010, 07:52 PM
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Wow, and i was born yesterday...
#7
11-11-2010, 12:00 PM
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Mine has two cracks in the dash. Although I think you were lucky with the replacement, I'm willing to give it a try TolarRam thanks. If you wanna pm or email the info when available much appreciated.
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#8
11-11-2010, 09:28 PM
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No. You may prolong it's life but it will eventually crack. The 2nd gen dashes and up to 05 3rd gens were made out of polyvinyl chloride. As time passes they dry out and crack.
#9
11-12-2010, 04:21 AM
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Ive found that a whole *hitload of paperwork and 3 inches of dust work really good as a preservative. I am related to a mason who hasnt cleaned his 94 cummins ever, and it has NO cracks. 401,000 miles and never garaged.
#10
11-12-2010, 06:45 AM
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My buddy has an 05 Laramie 2500 CTD....fully loaded, $50k truck....anyway, he is an electrician so his truck is in the sun alot
we were driving one night and he threw a book up there from school and it fell through his dash. ouch
we were driving one night and he threw a book up there from school and it fell through his dash. ouch