Which Edge converter is this?
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Champion
Joined: May 2009
Posts: 2,732
Likes: 1
From: La Union, Philippines
yeah, I'll keep the thread updated. Went back out and looked the converter over again. Found a plastic bag with bolts and a "O"ring stuck inside. But there are no markings on it other than a "Edge" decal. And "no" I don't have a warm and fuzzy about it.
On a more positive note: Bob was sure it was the right converter and that Edge had a problem with the smaller converters and had gone to the 11-1/2". He also said he would call Edge for more clarification and get back to me. I didn't get that call either. My basic question remains, do I have the converter I ordered and paid for? No markings, so how does anyone keep track of the converter inventory and what goes to which customer? No spec sheet, how does the customer know what he got? And no follow-up communication. It is not that I don't trust folks, but this is all trust with nothing to back the item up. Not that a spec sheet would prove anything, but it would have at least showed someone made an effort to tell the customer what he had bought. Rant over....
On a more positive note: Bob was sure it was the right converter and that Edge had a problem with the smaller converters and had gone to the 11-1/2". He also said he would call Edge for more clarification and get back to me. I didn't get that call either. My basic question remains, do I have the converter I ordered and paid for? No markings, so how does anyone keep track of the converter inventory and what goes to which customer? No spec sheet, how does the customer know what he got? And no follow-up communication. It is not that I don't trust folks, but this is all trust with nothing to back the item up. Not that a spec sheet would prove anything, but it would have at least showed someone made an effort to tell the customer what he had bought. Rant over....
Last edited by RedTruck-VA; Apr 18, 2010 at 01:34 PM. Reason: update
Captain
Joined: Aug 2008
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yeah somethings afoot. if i paid that much for something and didnt like it 100% its goin back or im gettin a new one free. good luck to you and i hope it works out in the end. im looking to get a TC on down the road.
Thread Starter
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Champion
Joined: May 2009
Posts: 2,732
Likes: 1
From: La Union, Philippines
As for the billet cover, I am thinking the cover they are are refering to is inside as neither pictures on the Edge website are of TC with anything other than stamp steel housings. If nothing else comes from this I can asure you I am not going to be happy without a spec sheet.