BCM Update...why should we pay for it????
#1
BCM Update...why should we pay for it????
If something requires the bcm to be updated, why should we have to pay for it? example my door locks work then don't and windows do the same. I didn't do anything to the bcm, and obviousely dodge new that the original software was old and came out with an update....so shouldn't they pay for it???
It is only 92 dollars to do the update and will hopefully fix the problem, but since its a software issue, I just think Dodge should have to pay for that.....
It is only 92 dollars to do the update and will hopefully fix the problem, but since its a software issue, I just think Dodge should have to pay for that.....
#3
How old is your vehicle?
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
#4
#5
its a 2005 GC...thats the thing, its not a repair its an update...repairs are a different story. It doesn't cost them anything to plug a cable to my OBDII and the other end to the computer, then hit update software. Done in less than 5 minutes. I am not looking for a worry free car, and have no problem to pay the 92 dollars if I have too, but it was just a question....
How old is your vehicle?
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
#6
How old is your vehicle?
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
Your vehicle came with a warranty. During the warranty repairs and adjustments are covered.
Sorry but I don't understand why someone else should pay for your repairs after the warranty.
If a hard part is improved after manufacture should you get that free too?
If your looking for a perfect vehicle that will never wear out, you'll never find it.
Also, when software has problems, the update that fixes it is called a patch, a patch to fix defective software should never cost money. I'll bet the dealer didn't pay anything to get the patch either, they're just charging that money for the service of plugging in. This is why they are called stealerships.
#7
Join Date: Apr 2007
Location: Near Sacramento,ca
Posts: 11,545
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Not all flash updates are cover under a TSB, If you had read the bottom of the TSB. Policy = Reimbursable within the provision of the warranty. This means, if the flash is not covered you need to pay. Also in case you didn't know, the techs are a flat rate pay system, that means they are not payed by the hour, but by the jobs. ( Piece work ) just change the word.
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#8
#9
I know it's nice that we can download computer drivers (Patches) and install them ourselves free. (usually)
If you took your computer to a repair shop for an unknown problem and they fix it with a software update do you think the repair should still be free.
As mentioned the software at the dealer is free. Installing it into your vehicle (Labor!) is what your being charged for. (plus diagnosis if applicable) Also the equipment required to update the software is very expensive.
It would be nice if it was free but I think the dealer (or aftermarket shop) has every right to charge for this service.
If you took your computer to a repair shop for an unknown problem and they fix it with a software update do you think the repair should still be free.
As mentioned the software at the dealer is free. Installing it into your vehicle (Labor!) is what your being charged for. (plus diagnosis if applicable) Also the equipment required to update the software is very expensive.
It would be nice if it was free but I think the dealer (or aftermarket shop) has every right to charge for this service.