Water leak... Beware
#21
#22
I'm still dealing with this water leak, The 2012 Durango has NO sun roof and NO roof racks. I've went to three different dealers neither could reproduce the leak. I have pictures and video of the leak. I've opened two complaints with Dodgecares but have had no luck having the leak fixed. I can't count how many days I've been without the durango. The last dealer finally did something by replacing the windshield but the leak is still there. I'm on the brink of calling the lemon law attornies. Dodge says they carebut my car still sits at the dealer for another week again. Any thoughts dodgecares.
To reproduce leak:
1. Park car with the car facing downhill, if its flat or facing uphill it usually doesn't happen or if it does its quite small.
2. put hose on roof, water starts entering from the sunglass holder area. I never bothered to isolate where the water gets in....
I never bothered to get it fixed yet....
Last edited by Robert_Esq; 07-10-2014 at 12:15 AM.
#24
Downhill must be the key... I have had my '14 RT since the end of February had have not noticed any water penetration until last night - parked facing downhill in the circle drive at a friend's house. Rain came through while we were there and as soon as I put the car in gear (creating a shift), a large amount of water poured out at/near the headliner/sunglass holder.
Do I have a sunroof? Yes. Has it ever been opened? No.
Do I have a sunroof? Yes. Has it ever been opened? No.
Funny, I too have the same roof leak with water coming in around the sunglass holder and no roof rack, no sun roof.
To reproduce leak:
1. Park car with the car facing downhill, if its flat or facing uphill it usually doesn't happen or if it does its quite small.
2. put hose on roof, water starts entering from the sunglass holder area. I never bothered to isolate where the water gets in....
I never bothered to get it fixed yet....
To reproduce leak:
1. Park car with the car facing downhill, if its flat or facing uphill it usually doesn't happen or if it does its quite small.
2. put hose on roof, water starts entering from the sunglass holder area. I never bothered to isolate where the water gets in....
I never bothered to get it fixed yet....
#25
#26
As for the sunroof issue (I had it too) it happens when parked on a significant incline (facing downhill) - rain will enter at the front of the sunroof and collect in the roof tray (per design), but it seems like the drains are set in such a way that that water sits forward of the drains and doesn't drain. When you exit the incline and drive away, the water shifts and the now accumulated water is taller than the inside lip of the tray and the water overflows.
If aware that the possibility exists, this can be avoided by parking on level surfaces, facing uphill, or if downhill, then slowly creeping off the incline so that the drains can drain off the shifting water before overtopping the lip.
Last edited by coldsteel; 05-05-2017 at 07:12 AM.
#27
Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just PM our page with your VIN and let me know.
Andrea
Dodge Social Care Specialist
#28
There aren't many places water can infiltrate. If you don't have a sunroof, it's got to be a windshield seal. If you bought your car used, the windshield may have been replaced and not done right. If you have a sunroof the drain is likely clogged. Since about the early 80s, sunroofs have been designed to "leak" and then drain through a tube/channel. Before that, they tried to actually seal them altogether, but of course they leaked all the time.
#29
Hi JRRF,
Thanks for the input. This one does not have the sunroof, nor any factory roof racks installed. I can't confirm if the windshield is original,but I confirmed it has the OEM Mopar stamp on the glass, so it's likely original. Aftermarket windshield shops around here would tend to not use OEM as the insurance company's try and force them. Just had that battle with my wife's vehicle and won based on the options it had requiring OEM.
But I think you might be on to something with the gasket. It's a newer style windshield that looks rimless so the gasket sits below it.
Wondered if others experienced this and if there might be a Star Bulletin covering the issue anywhere?.
Thanks to all who respond.
Thanks for the input. This one does not have the sunroof, nor any factory roof racks installed. I can't confirm if the windshield is original,but I confirmed it has the OEM Mopar stamp on the glass, so it's likely original. Aftermarket windshield shops around here would tend to not use OEM as the insurance company's try and force them. Just had that battle with my wife's vehicle and won based on the options it had requiring OEM.
But I think you might be on to something with the gasket. It's a newer style windshield that looks rimless so the gasket sits below it.
Wondered if others experienced this and if there might be a Star Bulletin covering the issue anywhere?.
Thanks to all who respond.
#30
Here is a photo of the top corner of the windshield, driver side looking down, you can see how it seals (err, doesn't) -
(Sorry, it's pollen season here...)
Here you can see how I have to get out the tweezers to get either part of a leaf or a pine needele out from the seal at the bottom right of the window -
Here you can see how I have to get out the tweezers to get either part of a leaf or a pine needele out from the seal at the bottom right of the window -
And why there is molding with a gap is a mystery, have fun using your high power vac and some tweezers...
Sorry that I somewhat digressed, but you can see what I mean regarding time spent with the test mule. As much as I like my '15 RT, I could continue with this topic for three more screens (at least).
The primary question at this point is whether that is indeed the original windshield...
The primary question at this point is whether that is indeed the original windshield...