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2012 Dodge Ram HEMI, Brand New, 2,000miles, Engine Knock - UPDATE!

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Old Dec 16, 2012 | 11:40 AM
  #21  
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Originally Posted by hounddogg
706JIM You wern't dealing with the manufacture. You were dealing with the DEALER.
And the dealership was family owned.
Don't like what the service department tells you?
Talk to the owner who is the service guy's father.
 
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Old Dec 16, 2012 | 12:26 PM
  #22  
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Message to whom it may concern:

If you measure the journal I bet there will be some variance (out-of-round) Any significant length of time ran with knock caused by a rod will do that.

Crankshaft Journal
The maximum allowable taper is 0.008mm (0.0004 inch.) and maximum out of round is 0.005mm (0.0002 inch).
TWO / 10,0000ths of an inch. I could do that with a plastic hammer! Just put a dang short block in it and be done. Get the damn truck out of the shop and back on the road. Stop trying to be efficient. You're wasting the tech's time, the customer's time and occupying a stall in the shop that should be making money instead of growing f%$&ing grass in it.

Have a nice day
 

Last edited by TNtech; Dec 16, 2012 at 12:30 PM.
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Old Dec 17, 2012 | 10:43 AM
  #23  
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Post Having the some trouble with my 2012 Ram 1500!

Originally Posted by mezerr
So, if anyone remembers, I had a thread on here about my Brand New, 1 month old Dodge Ram HEMI knocking, constantly, even after warmed up. I had the thread removed because of legal reasons, and have since got Chrysler Canada to look into the issue. Here's the noise:

http://www.youtube.com/watch?v=noN4_4D2hHA

Since I received the truck, it has been in the shop 37 days out of the 119. 3 weeks ago it had the engine torn down. They inspected, and machine shop measured piston # 1, and determined that it's not within specifications size wise. Meaning it's too small for the cylinder bore, and too small according to Chrysler Canada.

They also found score marks on the crank journals of the journal holding piston rod's 1 and 3. Here's a picture of the journal, and the rod # 3 (it's hard to see the score marks, as not focused)



Here's their solution, which, IMO, is ridiculous to do on a brand new truck, less then 2 months old with 2,000 miles on it

-Replace piston # 1 (currently back ordered)
-Replace crank bearing #1 and #3 (currently back ordered)
-Decided NOT to rebalance rotating assembly, even tho piston # 1 will be different weight
-Decided not to hone the cylinder walls for new piston
-Do nothing about the score marks on the journal, and leave the score marks on the bottom of rod # 3
-Hope that fixes knock, and if it doesn't, continue by ripping engine apart again, and moving on to next cylinder, and repeat.

Thoughts? IMO, a new factory engine should have been put in when they found the score marks, and incorrect piston size, at the very least, a new short block. Although... maybe this is the correct way to rebuild an engine but I don't think so.
Has Dodge said or done anything about it?
 
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Old Dec 17, 2012 | 10:58 AM
  #24  
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Originally Posted by graywolf069
Has Dodge said or done anything about it?
Dodge? You mean DodgeCAcares? (Katie?). I sent her a PM with the details, havn't heard back.

I have a contact at Chrysler Canada, but getting him to allow a short block replacement isn't working.

I think the problem here is the engineering department. They seem to be making the decisions, and are deciding that rebuilding is a better solution then a shortblock.
 
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Old Dec 17, 2012 | 05:16 PM
  #25  
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Originally Posted by mezerr
Dodge? You mean DodgeCAcares? (Katie?). I sent her a PM with the details, havn't heard back.

I have a contact at Chrysler Canada, but getting him to allow a short block replacement isn't working.

I think the problem here is the engineering department. They seem to be making the decisions, and are deciding that rebuilding is a better solution then a shortblock.

sounds about like chrysler to me. they cheap out on doing the right thing on repairs, forcing you to come back time and time again with their band aids, yet the sales team where you bought it damn sure want your hard earned money to buy another one.

if the service department would make things right in the first time, that may be a possibility.

ive had my diff fail 3 times. 2 in 360 miles. first fail was pinion nut back off. replaced pinion bearings,seals

second fail was carrier bearing fail. replaced all internals but carrier

last fail was pinion nut again. once again replacing all internals except carrier.

prolly close to $2500 in parts alone and no one knows why the pinion nut keeps backing off.
 

Last edited by Cmerritt84; Dec 17, 2012 at 05:19 PM.
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Old Dec 17, 2012 | 10:06 PM
  #26  
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Originally Posted by mezerr
Here's an update.

-Again, piston # 1 clearance measure .0030 thousand of an inch, and the allowable clearance is 0.0023 thousand of an inch (the numbers are exactly right, including thousands of an inch, or hundreds, I dunno, but you get the idea. Clearance on # 1 was too great)
-They say they are ordering new piston for # 1, and new rings, and honing the cylinder.
-New bearings for 1 and 2 are being ordered.
-They are NOT touching the journals.
-They are not re-balancing anything

Here are updated pictures of the journal, and bearing 1 and 2

This is the LOWER bearing on # 2 piston. Piston bearing # 1 looks similar, but not as bad


This is the uppder bearing on # 2 piston. Piston bearing # 1 looks similar, but not as bad


This is the journal for pistons 1 and 2
Wow, as mentioned several times, what a waste of any effort. I machine pistons (at a slighty different scale), and I've seen simular circumstances as this.

Honing a cylinder wall that is already seven tenth larger then high tolerance is oxymoron.

Looking at your photos with the upper/lower piston bearing and the journals for piston one and two... My opinion, that is a significant amount of chatter. To try and machine this chatter, (Which itself is a daunting task if possible at all) and not rebalance, complete waste of time.

I'll admit, I do not know the correct specs, or what the high and low tolerance is, but in my shop, seven tenth is a mile to me.

Hopefully they correct this without making you jump through hoops in there intended course of action.
 

Last edited by POWER SEDAN; Dec 17, 2012 at 10:13 PM.
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Old Dec 18, 2012 | 09:16 AM
  #27  
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Originally Posted by POWER SEDAN
Wow, as mentioned several times, what a waste of any effort. I machine pistons (at a slighty different scale), and I've seen simular circumstances as this.

Honing a cylinder wall that is already seven tenth larger then high tolerance is oxymoron.

Looking at your photos with the upper/lower piston bearing and the journals for piston one and two... My opinion, that is a significant amount of chatter. To try and machine this chatter, (Which itself is a daunting task if possible at all) and not rebalance, complete waste of time.

I'll admit, I do not know the correct specs, or what the high and low tolerance is, but in my shop, seven tenth is a mile to me.

Hopefully they correct this without making you jump through hoops in there intended course of action.
So, whats your expert opinion on the repair? Is it going to last? (New piston, new rings, new bearings, and re-assemble.)
 
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Old Dec 18, 2012 | 01:27 PM
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Have you seen the cylinder wall yet, or any photos to share?

I don't get reordering a new piston, was the original piston undersized and the cylinder bore was oversized, or vis versa?

If the cylinder diameter of the cylinder was within spec size, and there's evidence of simular damage to the cylinder wall, honing the cylinder wall will require at least .002, to make any attempt to achieve roundness and surface finish. That being said are they ordering a custom piston to match new specs after honing, if they're still debating wether to hone the cylinder wall.

My opinion, wasting way to much time, get a new short block, chances are its a problem down the road. I don't understand their philosophy on replacing this, machining that, ignoring this.
 
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Old Dec 18, 2012 | 03:33 PM
  #29  
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Originally Posted by POWER SEDAN
Have you seen the cylinder wall yet, or any photos to share?

I don't get reordering a new piston, was the original piston undersized and the cylinder bore was oversized, or vis versa?

If the cylinder diameter of the cylinder was within spec size, and there's evidence of simular damage to the cylinder wall, honing the cylinder wall will require at least .002, to make any attempt to achieve roundness and surface finish. That being said are they ordering a custom piston to match new specs after honing, if they're still debating wether to hone the cylinder wall.

My opinion, wasting way to much time, get a new short block, chances are its a problem down the road. I don't understand their philosophy on replacing this, machining that, ignoring this.
It's my understanding that the cylinder walls, and sizing are fine. They are saying the piston is undersized. I really have no idea if they are honing it it or not.

Here's a picture of the cylinder. Don't mind the color light relfections.

 
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Old Dec 18, 2012 | 06:06 PM
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Originally Posted by mezerr
It's my understanding that the cylinder walls, and sizing are fine. They are saying the piston is undersized. I really have no idea if they are honing it it or not.

Here's a picture of the cylinder. Don't mind the color light relfections.

Visually that's a tough angle to see, Im assuming they checked the cylinder with an air-gauge, or plug-guage to determine the cylinder was in tolerance. It would probably be easier to inspect this piston for galling, or for cylindricity.

I work on a different scale of non-combustible pistons, (seven frame hydraulic pumps at 6,500-20k PSI) common principles, but very tight tolerances. When field units are returned, warranty or not, I never reuse any parts with premature (As seen on the journal), especially when chatter/scoring is evident. As mentioned once roundness is tarnished, scrap it, its prone to cause future problems
 

Last edited by POWER SEDAN; Dec 23, 2012 at 10:41 PM. Reason: darn auto-correct... lol
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