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Mar 21, 2014 | 07:44 AM

#61

sszztop

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Joined: Feb 2014

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Good news..The radio switching from radio to auxiliary was with the media hub. They replaced the media hub. ..it is now fixed.

Now then the fix for the key fob is another module. ..it's on order...go figure.

Quote:

Originally Posted by sszztop

We have had the truck in twice (called several times to inquire about updates).

1. They couldn't fix...told us to wait...it could be 6 months.
2. We took it in to have flashed after 4 1/2 months of dealing with the issue...they had more updates, it did not fix it, however they said they also had the update to replace the media hub.- they placed one on order and called yesterday to schedule installation. We have it scheduled to replace the hub today.
3. However, once they did the last software update, my key fob to lock and unlock the door stopped working...They will supposedly look for a fix today for that as well. Fingers crossed.

I will let you know if the media hub replacement fixes the issue.

Mar 22, 2014 | 02:39 PM

#62

LeeT73

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Joined: Feb 2014

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Quote:

Originally Posted by sszztop

Hey sszztop,

Just curious, how long did that take them to replace the media hub? They are telling me that they want to replace a complete wiring harness assembly, which will take approx. 4 hrs.

Thanks,

Lee

Mar 23, 2014 | 11:02 AM

#63

sszztop

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Joined: Feb 2014

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It took 30 minutes

Mar 23, 2014 | 11:04 AM

#64

sszztop

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Joined: Feb 2014

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It took one week to order media hub..

Mar 24, 2014 | 09:35 AM

#65

LeeT73

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Joined: Feb 2014

Posts: 4

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8.4 Inch Radio Issues

Quote:

Originally Posted by sszztop

It took one week to order media hub..

Thanks man. It makes sense actually, given that as long as there is a 1/8" audio cable plugged in, the problem goes away.

I'll ask my dealer to replace the media hub, and let everyone know how it turns out.

Best Regards,

Lee

Apr 11, 2014 | 08:48 PM

#66

andrew_nomi

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Joined: Nov 2013

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I purchased an auxiliary cable and after plugging it in, the problem goes away. However, this is a temporary fix.

Does anyone know if replacing the media hub is a permanent fix?

Apr 12, 2014 | 07:00 AM

#67

sszztop

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Joined: Feb 2014

Posts: 8

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Quote:

Originally Posted by andrew_nomi

I purchased an auxiliary cable and after plugging it in, the problem goes away. However, this is a temporary fix.

Does anyone know if replacing the media hub is a permanent fix?

The media hub replacement has fixed mine permanently.

Apr 12, 2014 | 08:59 PM

#68

Norge1113C

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Joined: Mar 2014

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Truck

Well a new media hub did not fix the problem in our truck. They are now ordering 2 new cables that run from the USB port to the hub so I am on fix number 6.

Will let you know what happens.

May 6, 2014 | 08:36 PM

#69

Darol

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Joined: May 2014

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Quote:

Originally Posted by andrew_nomi

So apparently now they said that replacing the center stack wont fix the issue and they are waiting for a new software update and have no ETA.

Made a youtube video of the issue. Anyone having a similar problem?

2014 Dodge Ram 1500 radio problem - YouTube

Just had the very same radio problem like yours. Replaced the center flip up console auxiliary plug in unit. The one with the USB plug in and problem gone.