PM'd .....

 

I have done that. I have also taken the required pics and sent them. I have asked 2 times now (by email) with no reply; how long should I expect to hear whether or not my warranty claim was accepted/denied?, and how long after that should it take to get my replacement parts? I am riding around with only 1 headlight on my truck, so if this is going to take much longer, I need to swap my old halogens back in.

I am also trying to decide whether or not to bother filing a claim for the 2nd kit I purchased from you for my Grand Cherokee. It has also started to have problems. 2 different kits less than 2 months old with defective parts... not very happy

 

please provide your email address and I'll double check for you. we usually reply email within 24~48 hours.

 

All orders placed before 3pm PST today will be shipped today. You should be receiving a tracking # soon if not already.

 

I live in canada, is there anway the shipping can be lowered, $30 is a bit steep

and is the 9007 Bi-Xenon HID Kit plug and play with an 05 dodge ram 1500???

 

Got my H1 kit for my projectors, 2 days and 1 bulbs is bad...Taking forever via email to get warranty information and while this is going on one of my fog lights had discolored....So I have one blueist(correct) and one the looks more factory....and to top it off I called them and some dude said he is only a temporary for the warranty person who is on vacation and has no ideal how to do the job he is temping for??????

Honestly......This has got to be some kinda joke right???

 

nope sounds about par with what I have read from people with issues with this company.

 

I called 3 times about these lights.. Mine aren't working right.. They only work with my high beams on and there bi xenon..

 

I just installed their bixenon as well and my lights still strobe *sigh*. I guess I just cant escape halogen.

 

sorry for the delay. Did we take care of the issue for you yet? Please let me know if not and we will replace new parts right away! sorry about that!!