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Old Sep 29, 2010 | 02:35 PM
  #831  
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When the capacitor wire harness blown, that means the polarity is incorrect. Do you need another pair? email me your info at info@hidextra.com and i'll send you some.
 
Old Sep 29, 2010 | 03:09 PM
  #832  
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In my case, I must have had an extra defective set because the lights would NOT light up with the capacitors installed in one way, and when reversed, they lit up fine for a couple seconds, then started flashing, then the capacitors blew up.

Have you considered adding in some circuitry to prevent reversed polarity from powering and blowing up the capacitors? I'm assuming the current load and voltages in use in these trucks would overpower a standard diode, but I know it can be done. A little extra cost up front for the company probably beats having to send out the same part multiple times, and helps prevent user stories of your product exploding
 
Old Sep 29, 2010 | 11:08 PM
  #833  
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email sent..


Now i have a ? so does that mean that the new bulbs i recieved are reversed polarity?? because if you are saying that it blew because the polarity was reversed.. the only thing different in the whole set up was the bulbs.. everything was the same as it was for the bulbs i removed 2 min prior to installing the new ones..... I want to make sure so that i don't have this issue again.... all my wires were never removed from the ballast... so those stayed the same. and i made sure the connector from the harness was red to red and black to black..
 
Old Oct 6, 2010 | 01:15 PM
  #834  
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All orders placed before 3pm PST today will be shipped today. You should be receiving a tracking # soon if not already.
 
Old Oct 6, 2010 | 10:42 PM
  #835  
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How much extra do you charge for shipping to Canada?
 
Old Oct 7, 2010 | 03:16 PM
  #836  
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Originally Posted by Talon_66
How much extra do you charge for shipping to Canada?
It depends on how many kits you purchase. If it is one kit, the shipping price is $30.
 
Old Oct 7, 2010 | 09:04 PM
  #837  
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Originally Posted by hidextra.com
It depends on how many kits you purchase. If it is one kit, the shipping price is $30.
Thats ridiculous.
 
Old Oct 8, 2010 | 01:57 PM
  #838  
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sorry about the shipping price but we use USPS Express mail so there is no additional custom fee.
 
Old Oct 8, 2010 | 06:52 PM
  #839  
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Originally Posted by hidextra.com
sorry about the shipping price but we use USPS Express mail so there is no additional custom fee.
Well Im glad you use USPS.
Could you use one of the new USPS 'Flat Rate' boxes?
http://www.usps.com/prices/priority-...nal-prices.htm

Ive never been charged brokerage fees with USPS.
 
Old Oct 9, 2010 | 04:24 PM
  #840  
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I would like to buy a set of these for my truck but the promo code does not work anymore and on the site it says free shipping. Yet I am in Canada and the site wants to charge me $30 freight? its not that far from the United States to up it $30
 



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