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Old Aug 30, 2008 | 10:46 PM
  #111  
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aim4squirrels
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So I need to know this before I leave,

Are you going to attempt what I posted to help you, or are you once again going to ignore myself and others (very knowledgeable members, BTW) who have posted that same fix to your problem, and take it back once again and post up another 12 page thread about your screwed up tranny?

I'm really not trying to be a jerk here, but it's obvious that your tranny shop either:
A) Doesn't know what the hell they're doing or...
B) Does know what they are doing, we're just not getting the whole story.

I can't believe that shop would stay in business doing the type of work you've posted up. You said it was New England Transmission right? And Mark is the owner's name? What's your zip code? Maybe I'll google it and give them a call to find out what's going on next Tuesday. I'll post their side of the story up here so we can figure out what is really going on and sort thru all this nonsense. At this point you've made him so mad I'm sure he wouldn't mind telling me his side at all. I'll direct him to this thread as well.

We can't help you over the internet anymore than suggest things to help you fix it. If you won't at least try those suggestions then why are you here? Do you need a support group, and this is what you've chosen? Even the people in a support group will turn their backs on you if you keep ignoring their attempts to help you. I had your posts blocked for a while, and then I started to feel bad that I was maybe being a jerk or too hard on you and unblocked it and attempted to help again, but reading this thread is absolutely maddening. ARRRRGH!

Okay calm down, meditate squirrels. Oooooommm.

Go back to my post and print those 6 pages out. Sit down with your brother and Dad and read thru them. If the three of you can't figure out how to adjust the TV cable, then you need to take it somewhere new and let them work on it, or at least take it for a test drive and confirm the problems and offer suggestions and a course of action.
 
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Old Aug 30, 2008 | 10:57 PM
  #112  
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Squirrels....relax my man, your doing just fine. And YES, I completely understand your post about the tv cable. I understand how to adjust it, and how to mark it, and I thank you for that. However, you need to understand my position. As a customer, who paid an enormous lump sum of money for a transmission, should I even be burdened with having to tinker with a fricken tv cable? That is NOT my problem. These guys work on transmissions for a living, I shouldn't have to be even touching that unit, it's their unit, they should have it shifting and operating perfectly under all conditions. Why should I as a completely paid customer be having to do their job for them? If it's so simple, they would have had it fixed months ago. There is a reason it's August and I'm still having problems. If you want to think I'm blowing steam out my ears, that's perfectly fine. I've given them the truck over 20 times. If it was a simple fix, it would have been fixed a long time ago.

If you want to call them you are more than happy to.

New England Transmission- South Portland, Maine. 04106. Ask for Mark.

Since day 1 the transmission had issues. Clunking out of first gear and skipping into overdrive.
 
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Old Aug 30, 2008 | 10:58 PM
  #113  
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When he first got this transmission I had him adjusting the TV cable trying to get it right. It may or may not be the issue but he shouldn't have to keep adjusting it they should be able to set it. On one hand I think it might would fix the issues although it might not so I would probably try since they apparently can't get it right but on the other hand if you do adjust it and it creates new problems they may blame it on you. So I'd be kind of hesitant at the same time to do it. Any quality shop should be able to figure out how to adjust it to make it shift right so either they are too lazy to do it or they have it adjusted right and something else is going on.
 
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Old Aug 30, 2008 | 10:59 PM
  #114  
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Your issues with the hard shifting at first I thought would have been a shift kit but turns out you don't even have a shift kit lol.
 
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Old Aug 30, 2008 | 11:03 PM
  #115  
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Originally Posted by hometheaterman
Your issues with the hard shifting at first I thought would have been a shift kit but turns out you don't even have a shift kit lol.
That's a scary thought isn't it. The first day I left the lot it was clunking hard out of first gear. Don't you guys find it sketchy that he tried charging me $430 without even telling me what he was doing before he did it. To add insult to injury, it was a fix from their original problems. After I had them "try" to make the overdrive shift more smooth, it's when it made the sensors go out of whack. As Will said, I'm not going to be the guy trying to make that transmission shift right. The smoothness of the transmisson shouldn't be on my shoulders. I take it for face value that they'd know how to adjust the tv cable right. If they are adjusting it right, then it's still messed up. And if they aren't even adjusting it, then they are lazy bastard and I'm not doing their job for them, they can take responsibility, it's not my job. See where I'm going with this squirrels???
 
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Old Aug 30, 2008 | 11:09 PM
  #116  
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Really though, when you get a transmission, its not a big deal if you have to adjust the TV cable. Maybe to the transmission guy, he likes it to shift that way, but you don't, so simply adjust it to how YOU like it, they cannot determine that themselves.
 
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Old Aug 30, 2008 | 11:42 PM
  #117  
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Personally I would try adjusting the TV cable. The shop has made improvements this last visit and if you could make it 99-100% with a simple under hood adjustment and avoid the whole legal battle I sure think it's time well spent.

It's true it shouldn't be your responsibility but isn't your goal to have a proper shifting trans? It could be all over in 20 mins if that the remaining problem.

It's your truck I understand either way what you do...
 
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Old Aug 31, 2008 | 12:06 AM
  #118  
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If you have to let off the gas to make it shift I highly doubt the transmission guy just likes it to shift that way as I can't think of anyone that would like it to shift like that.

You can try adjusting the TV cable if you want but I'd make sure you mark it so you can put it back if a new issues arrives when you adjust it.

I think you are handling this situation pretty well. I wouldn't have paid a dime for all those sensors and wiring no matter what they did unless they had cleared it with me first.
 
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Old Aug 31, 2008 | 01:44 AM
  #119  
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I agree. They didn't give you an estimate for it or OK it with you before, you shouldn't have to pay a dime. I think he may just be trying to get rid of you now, and thinking the extra bill will do the trick. He probably thinks you don't have the guts to go to a lawyer or do anything about it.

For 40 Benjamins and using the crappy parts they did, they made a ton of profit off of you. That thing should be running flawlessly, or some other problem diagnosed as causing the problems. Not constantly having other problems pop up after others are fixed.
 
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Old Aug 31, 2008 | 08:08 AM
  #120  
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Jason, I think you absolutely nailed it. That's what me and my dad had been talking about. I think he was trying to get rid of me with that bill, scare me off. If the transmission was a pure unit, this transmission would have been shifting like buttercake a long time ago. And guys, even if I do fix the tv cable, he still wants me to pay that bill otherwise he's refusing to take my truck back to service it and it's 3 year/70,000 mile warranty.

There is more to it other than adjusting the tv cable. And again guys I do know how to adjust the tv cable. I've done it before, and it fixed nothing for me. Actually made things worse, and they used it against me before, it was really frustrating. I would understand if it needed a fine adjusting to make it right, but this is the 6 month with this transmission. If they can't even adjust their unit after having it for 2 straight weeks, something is fishy. And guys it gets even worse. He had the bill at $630, but he said he took off $200. He had me at $415 of labor and $215 worth of parts, this guy is a creep. Then when I ask for the buildsheet, he prints it out, and takes it out back and cuts the sheet in half. Clearly hiding a secition of the page. I understand the tv cable can be adjusted, but that cable being unadjusted is a huge symbol of my entire experience here. Lazyness, dishonesty, and poor service. They gave me the truck back once again not tuned properly, and rightfully so, I want people to see what I've been getting back after I've given them all of that money.
 
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